Refund policy

At Risen Retro, every order is custom-made. Because of this, we follow a specific Print-on-Demand friendly return policy.

1. No Returns for Buyer’s Remorse

We do not accept returns or refunds for:

If your item arrives:

We will replace the product for free.

You must contact us within 7 days of delivery with:

If you receive the wrong product, size, or design
→ We will replace it at no cost.

If the carrier confirms the package lost, we will reship your order once free.

Orders can only be cancelled within 6 hours of ordering.
Once production starts, cancellation is not possible.

Refunds are issued to the original method of payment.
Processing may take 5–10 business days.

Because items are custom printed, we do not accept:

For issues or claims:
📧 support@risenretro.ca