Terms of service
Welcome to Risen Retro (“we”, “us”, “our”). By accessing or purchasing from risenretro.ca, you agree to the following Terms of Service.
1. Use of Website
You must be at least 18 years old to use our website or place an order.
You agree not to misuse the website, perform fraudulent activities, or violate any applicable Canadian laws.
2. Products & Orders
All products are custom-made / printed-on-demand after your order is placed.
We reserve the right to:
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Refuse any order
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Cancel orders due to system errors, incorrect pricing, or suspected fraud
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Limit quantities on certain products
3. Pricing & Payment
Prices are listed in CAD unless stated otherwise.
We accept major payment methods available at checkout.
Prices may change anytime without notice.
4. Shipping
Shipping times vary depending on your location and product type.
Delays caused by customs, weather, or carrier issues are not in our control.
5. Cancellations
Orders can only be cancelled within 6 hours of placing them.
After production begins, cancellation is not possible.
6. Returns & Refunds
Our returns & refunds follow our Refund Policy.
(You will link your refund policy page here.)
7. Accuracy of Information
We try our best to provide accurate colors, images and descriptions, but slight variations may occur.
8. Third-Party Tools & Links
We may provide access to third-party apps/services. We are not responsible for their content or policies.
9. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from using our website or products.
10. Changes to Terms
We may update these Terms anytime. Continued use of our website means you accept the updated Terms.
11. Contact
For any questions, contact:
📧 support@risenretro.ca